Telephony
Native click-to-call on every number, no configuration required. Connect Aircall or Ringover for automatic logging and screen-pop on incoming calls.
Click-to-call works from day one, with nothing to connect: every phone number shown in Lea is a clickable link that opens your computer's or phone's softphone. For a team that wants automatic logging and card opening on incoming calls, Aircall and Ringover integrate natively.
Everywhere a phone number appears in Lea, contact card, pipeline list view, Your Day call queue, it's clickable. The click opens the softphone already set up on your machine (FaceTime, your carrier's app, Teams, etc.), no extra Lea window to manage.
For teams who want the phone and the CRM talking to each other both ways.
Connect your Aircall account to Lea to automatically log every call (duration, outcome, recording if enabled on Aircall's side) on the relevant contact's card.
Same principle on the Ringover side: connection via webhook, every inbound or outbound call automatically creates an activity on the contact's card.
With Aircall or Ringover connected, the moment an incoming call arrives on a recognized number, the contact card opens automatically in Lea. You pick up already knowing who's calling and their history.
Click-to-call is common. Screen-pop and two-way logging are less so outside Enterprise tiers.
| Feature | Lea | Pipedrive | HubSpot | Zoho |
|---|---|---|---|---|
| Native click-to-call, no integration needed | ✓ | ✓ | ✓ | ✓ |
| Aircall integration | ✓ included | ✓ | ✓ | Via Marketplace |
| Ringover integration | ✓ included | ✗ | ✗ | ✗ |
| Screen-pop on incoming calls | ✓ | Depends on integration | Depends on plan | Depends on integration |
