Plaud Integration

Your Plaud recordings, transcribed into your CRM.

Connect your Plaud account once. Every 10 minutes, Lea collects your new transcripts and summaries, ready to link to the right contact or deal. No webhook to set up, nothing to copy and paste.

What is Plaud?

Plaud makes pocket AI voice recorders: you record a meeting, a call or a two-minute debrief, and Plaud transcribes and summarizes it. Ideal for field sales, who no longer have to type up a report. Looking for a Plaud webhook to feed your CRM? You don't need one: Lea connects directly to your Plaud account and collects the transcripts itself, with no Zapier and no copy and paste.

  • Plaud records your conversations, then transcribes and summarizes them with AI
  • Lea connects to your Plaud account through Plaud's own sign-in (OAuth), not a webhook
  • New recordings are collected automatically every 10 minutes
  • A Plaud notes inbox to link each recording to a contact or a deal

How it works

Connect once, record as usual, then choose where each recording belongs.

  1. You connect Plaud, once

    An account owner or administrator clicks “Connect Plaud” in Settings → Integrations and signs in to Plaud. No webhook URL or secret to paste, and Lea never sees your Plaud password. Recordings already in the account are imported too.

  2. You record, Lea collects

    You record a meeting, a call or a quick debrief. Once Plaud has transcribed it, Lea picks it up at the next sync, every 10 minutes: title, date, duration, Plaud's summary and topics, and the full transcript.

  3. You link it to the right record

    The recording waits in the Plaud notes inbox. Choose the contact, the deal or both, or create them on the spot: the summary and the full transcript are added to the record as notes, with a link back to Plaud.

/plaud-notes

The Plaud notes inbox

Every recording from the connected Plaud account lands in one inbox, newest first, until you file it. Process them in a batch when you get back to the office, or first thing in the morning. There is no automatic matching on phone numbers or emails: you choose the contact or the deal, because you know who you were talking to.

  • Pending recordings, newest first, with their date and duration
  • Plaud's summary and the full transcript, each one click away
  • Search for a contact or a deal by name, or create one on the spot
  • Link to a contact, a deal or both: the summary and transcript become notes on the record
  • “Open in Plaud” to go back to the original, “Ignore” for anything that doesn't belong in the CRM

Why it's useful

For the field salesperson

You leave a meeting in Lyon and get back on the motorway. Instead of taking notes at the wheel or trying to remember everything until 7pm, you dictate for 2 minutes. Once Plaud has transcribed it, the recording reaches Lea at the next sync, ready to be linked.

After a phone call

You hang up, press record on your Plaud and dictate the 3 next steps. No need to open the CRM right away: the recording waits in the inbox until you have 30 seconds to file it.

Update the deal from the recording

On the Pro and Business plans, open a deal and pick its recording: AI running on your own Claude or OpenAI key drafts a summary, suggests field updates and next actions, and prepares a follow-up email. Nothing is saved until you approve it, and you send the email yourself.

Kept in Lea, in Amsterdam

Once synced, your transcriptions are kept in Lea, hosted in Amsterdam, alongside the rest of your records.

Security

Security and access

With no webhook, there is no URL where a third party could push fake notes into your account: Lea fetches your recordings itself, with an authorization you can withdraw at any time by disconnecting Plaud.

  • Sign-in happens on Plaud's side (OAuth): Lea never sees your Plaud password
  • Read-only access: Lea reads your recordings and never changes or deletes anything in Plaud
  • Plaud access tokens are encrypted at rest (AES-256-GCM)
  • Only account owners and administrators can connect or disconnect Plaud
  • One Plaud account per Lea workspace, and no other Lea account can see its recordings

Connect Plaud to Lea

In Settings → Integrations, an account owner or administrator clicks “Connect Plaud” and signs in to Plaud. The first sync imports the recordings already in the account and can take several minutes; after that, new ones arrive every 10 minutes, and “Sync now” fetches them on demand. The Plaud connection and inbox are included in every plan.

Settings → Integrations → Connect Plaud

Ready to stop typing meeting reports?